Conflict Resolution and Effective Communication Training
Total Credits: 1.2 including 1.2 Personnel/Human Resources - Non-technical
- Average Rating:
- Not yet rated
- Categories:
- ACPEN Industry Institute | Human Resources | Personal Development | Professional Development
- Faculty:
- Mayra I. Alvarez, MHRM
- Course Levels:
- Intermediate
- Duration:
- 1.2 Hour
- License:
- Expires 30 day(s) after program date.
Description
Strong teams communicate openly, listen actively, and handle conflict with respect. This engaging session helps participants recognize different communication styles, manage misunderstandings, and turn tough conversations into opportunities for collaboration. Through discussions and practical tools, team members will build confidence in addressing challenges while strengthening trust and connection in the workplace.
Basic Course Information
Learning Objectives- Identify their own communication style and recognize others' preferences
- Apply effective strategies to manage and resolve conflict constructively
- Practice active listening and empathetic communication
- Approach difficult conversations with confidence and professionalism
Major Subjects
- Communication
- Confllict Resolution
Course Materials
| IMPORTANT_CPE Credit Instructions_Read Before Webcast_2025 Update (434.2 KB) | Available after Purchase | ||
| Conflict Resolution and Effective Communication Training Handout (9.4 MB) | Available after Purchase | ||
Faculty
Mayra I. Alvarez, MHRM Related Seminars and Products
Mayra I. Alvarez is a Leadership and Work Coach, HR Executive, and Facilitator dedicated to helping professionals find clarity, confidence, and purpose in their careers. With over a decade of experience in Human Resources and Talent Development, Mayra specializes in empowering individuals and organizations to foster strong communication, authentic leadership, and emotionally intelligent workplaces.
Through her coaching and training programs, she equips teams with the tools to navigate conflict, enhance collaboration, and lead with intention. Passionate about personal growth and workplace well-being, Mayra blends practical strategies with a human-centered approach that inspires lasting change.
Dates
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Mon, Jan 19, 2026 - 1:00 PM to 2:12 PM CST
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Wed, Feb 04, 2026 - 9:00 AM to 10:12 AM CST
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Mon, Feb 16, 2026 - 1:00 PM to 2:12 PM CST
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Wed, Mar 04, 2026 - 9:00 AM to 10:12 AM CST
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Mon, Mar 16, 2026 - 1:00 PM to 2:12 PM CDT
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Wed, Apr 01, 2026 - 9:00 AM to 10:12 AM CDT
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Mon, Apr 20, 2026 - 1:00 PM to 2:12 PM CDT
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Wed, May 06, 2026 - 9:00 AM to 10:12 AM CDT
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Mon, May 18, 2026 - 1:00 PM to 2:12 PM CDT
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Wed, Jun 03, 2026 - 9:00 AM to 10:12 AM CDT
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Mon, Jun 15, 2026 - 1:00 PM to 2:12 PM CDT
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Wed, Jul 08, 2026 - 9:30 AM to 10:42 AM CDT
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Mon, Jul 20, 2026 - 1:00 PM to 2:12 PM CDT
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Wed, Aug 12, 2026 - 9:30 AM to 10:42 AM CDT
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Mon, Aug 31, 2026 - 1:00 PM to 2:12 PM CDT
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Wed, Sep 09, 2026 - 9:30 AM to 10:42 AM CDT
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Mon, Oct 12, 2026 - 1:00 PM to 2:12 PM CDT
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Wed, Oct 14, 2026 - 9:30 AM to 10:42 AM CDT
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Wed, Nov 11, 2026 - 9:30 AM to 10:42 AM CST
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Mon, Nov 23, 2026 - 1:00 PM to 2:12 PM CST
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Wed, Dec 09, 2026 - 9:30 AM to 10:42 AM CST
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Mon, Jan 04, 2027 - 1:00 PM to 2:12 PM CST
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Wed, Jan 13, 2027 - 9:30 AM to 10:42 AM CST
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Wed, Feb 10, 2027 - 9:30 AM to 10:42 AM CST
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Mon, Feb 15, 2027 - 1:00 PM to 2:12 PM CST
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Wed, Mar 10, 2027 - 9:30 AM to 10:42 AM CST
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Mon, Mar 29, 2027 - 1:00 PM to 2:12 PM CDT
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Wed, Apr 14, 2027 - 9:30 AM to 10:42 AM CDT
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Mon, May 10, 2027 - 1:00 PM to 2:12 PM CDT
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Wed, May 12, 2027 - 9:30 AM to 10:42 AM CDT
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Wed, Jun 09, 2027 - 9:30 AM to 10:42 AM CDT
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Mon, Jun 21, 2027 - 1:00 PM to 2:12 PM CDT
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Additional Info
Basic Course Information
Prerequisites NoneAdvanced Preparation None
Designed For All professionals, managers, leadership, or general staff
Original Recording Date 10/25
Yellow Book No
Course Developer Mayra I Alvarez, MHRM
Date Added to Catalog 10/25
Additional Information
Complaint Resolution PolicyPlease contact Anne Taylor for any complaints. anne.taylor@acpen.com, (972-377-8199).
Official Registry Statement
Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org
Instructional Delivery Method
Group Internet Based
Course Registration Requirements
Online Registration
Refund/Cancellation Policy
Please contact the ACPEN help desk 1-877-602-9877 or help@acpen.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.